Electronic Commonwealth Assistance Form (eCAF)
Scheduled maintenance
The eCAF system will be undergoing maintenance between 7:00 AM and 8:00 AM AEDT on 14 February 2025. The system will be unavailable during this period.
Welcome to the provider eCAF homepage. Sign in below as an education provider or departmental staff member.
Welcome to the provider eCAF homepage!
The Government eCAF system allows you to provide enrolment information to the Department for students who have expressed an interest in accessing a HELP loan / VET Student Loan. The eCAF system facilitates access to HELP loans / VET Student Loan, removing the requirement for paper CAFs or maintenance of in-house eCAFs.
The Government eCAF system does not provide verification of eligibility. Confirming a student's eligibility remains the responsibility of the Provider.
All eCAF users are required to have individual access credentials. If you have not been granted access to the eCAF system, please contact the Department at heenquiries@education.gov.au (Higher Education Providers) or VETStudentLoans@dewr.gov.au (VET Student Loans Providers).
